TERMS & CONDITIONS

TERMS & CONDITIONS

Shipping


We ship Monday to Friday excluding public holidays. 

Orders placed on the www.raybadach.com website on a Friday afternoon, Saturday or Sunday are processed the following Monday. Orders registered on the www.raybadach.com website on a bank holiday other than a Friday, Saturday or Sunday are also processed the following working day.

Shipping and returns are free of charge.

We ship to the following countries:
USA, Canada, Japan, UK, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Holland, Norway, Switzerland, Israel

If you have a specific delivery request for a location outside our current shipping regions please contact the client services team at clientservices@raybadach.com.

 

Returns


When you place an order with us on www.raybadach.com, you are welcome to return any item(s) using our free returns service for a full refund minus any applicable priority or express shipping costs, provided you return them within 14 days of delivery.

Items should be returned, unused and with all tags still attached. Our branded boxes are considered to be a part of the product and must be returned with the item(s). This is also to ensure that item(s) arrives back to us in a suitable and undamaged state. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused.

For assistance or to arrange a return online please contact us at clientservices@raybadach.com.

You may return your items to us using your own shipper. If you do, please inform us within 14 days of delivery. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the items and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain proof of sending. We cannot be responsible for any loss for any item(s) you have chosen to send

 

Refunds

Refunds will be credited to your original method of payment. Original shipping charges will not be refunded. If your return was purchased in a currency other than your local currency, refunds will be paid in the same currency. Due to fluctuations in currency rates the amount refunded may be slightly higher or lower than the price originally paid. On receipt of return, we shall process the refund as soon as possible. We estimate that refunds will be made by the provider.